Support

We’re here to help. Find answers, report issues, or reach out directly.

Contact support

Start with the Help Center: it covers accounts, posting, lists, documents and more. To report a person or something they posted, use Report in the app (see below).

Billing, sign-in, passwords and two-factor authentication are handled by your SubstratalApps account; the Account & security guide explains where to manage each.

Help documentation

• Help Center: guides for every part of InterlinedList, with search.
• Features overview: messages, lists, documents, blogs and cross-posting.
• Pricing: the subscription and what it includes.
• Developers and the API reference.
• Terms of Service: community guidelines and acceptable use.
• Privacy Policy: how we collect, use and protect your data.
• End User License Agreement: terms for the native apps.

Report a bug

When you report a bug, include:

• What happened, and what you expected to happen.
• Steps to reproduce it.
• Your browser or device and operating system.
• Screenshots or a screen recording, if you can.

Request a feature

Describe the problem you’re trying to solve rather than only the solution. We read every request and use them to prioritize the roadmap.

Report objectionable content

• In the app: open More actions (…) on a message, or Conversation options in a direct message, and choose Report. See Reporting & safety.

See the Terms of Service for what isn’t allowed.

Account deletion

You can delete your account at any time in Settings → Account under Delete account.