Amazon's phone line is insanely unacceptable as a support medium. I was told to call back at a time for scheduling a return pick up. I'm on minute 30+ dealing with their incompetent "voice assistant". Where's the AI? The models are a decade past this antiquated nonsense.
A perfect example where AI systems SHOULD be in place already and they're not in place. Meanwhile I've got AI bots calling me about things I don't even remotely have a connection to. It's mind boggling how the enshittification of the Internet has basically made commerce worse than it was just a mere few years ago, and that was arguably worse than the 00s.
